All programs operate independently under separate contracts but with resources of the Program Manager, Clinical Director, Administrative Assistant, and Accounts Manager located at the executive offices at 17A The Marketplace, Chatham, MA 02633. Staff in each program are accountable to that program’s Program Director who is accountable to the Corporation Program Manager, accountable to the Executive Director who is, in turn, accountable to the Board of Directors.

The staff employed by ACCEPT, Inc. include: direct care workers, transportation drivers, cooks, dieticians, culinary assistants, clinicians, substance abuse counselors, social workers, vocational instructors, teachers, nurses, maintenance workers, security personnel, water front supervisors, physical education instructors, recreation specialists, experiential education specialists, and administrators.

Although historically all programs operated by ACCEPT, Inc. had existed as contracts held by other vendors, in February 2002, the Corporation was awarded a contract to design, construct, and implement an entirely new program CAPES, the Cape Adolescent Pre-trial Evaluation Services. This secure detention and assessment service was created in response to the increasing juvenile arrest rate on Cape Cod and the Islands.

Jeffrey P. Frankel, M.A.T. has devoted his career to the educational needs of children and providing a secure environment for both teacher and learner. Graduating from the public schools of Long Island, New York, he pursued his B.A. in history at Oberlin College. After earning his Master’s degree at Brown University, Mr. Frankel entered his first and most challenging classroom at IS 55 in Brooklyn, New York. Assigned to teach middle school history, he was faced with adolescents many of whom were not in the least "ready to learn" as their lives were severely impacted by family chaos, drugs and alcohol, violence, poor nutrition and mental health issues. In the center of this challenge he discovered the resilience of children and their great motivation to take on the world despite the obstacles in their paths. With humor, creativity, dignity, and constancy he kept his classroom safe and nurtured the learning process for hundreds of children. A further 5 years of teaching on Cape Cod revealed how significantly even children in this rural community are impacted by family and social issues. For 18 years, ACCEPT, Inc. has benefited from Mr. Frankel's expertise in evaluating the breadth of a youth’s needs and aligning remedial resources while maintaining security, providing professional staffing, and insuring budget efficiency and accountability. Mr. Frankel currently serves the Corporation as Program Manager.